Terms and Conditions

Customer Terms

The Website is operated by Art Traveller (ABN 4765568964) . Access to and use of the Website, or any of its associated products or Services, is provided by Art Traveller. Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of its products or Services, immediately.

Art Traveller reserves the right to review and change any of the Terms by updating this page at its sole discretion effective immediately and will not be liable to inform you.  If you do not agree to accept and abide by these Terms and Conditions of Use and are no longer are no longer acceptable to you, you should not access or use the Art Traveller website immediately.  

Acceptance of the Terms

You accept the Terms by registering for the Services and/or making any payment as required under the Terms for use of the Services. You may also accept the Terms by clicking to accept or agree to the Terms where and if this option is made available to you by Art Traveller in the user interface.

 

The Services

In order to access the Services and the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including:, you may be required to provide:

(i) Email address

(ii) Preferred username

(iii) Mailing address

(iv) Telephone number

(v) Password

You warrant that any information you give to Art Traveller in the course of completing the registration process will always be accurate, correct and up to date.

Once you have completed the registration process, you will be a registered member of the Website ('Member') and agree to be bound by the Terms.

 

You may not use the Services and may not accept the Terms if:

(i) you are not of legal age to access online content 

(ii) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.

 

Your obligations as a Member

As a Member, you agree to comply with the following:

(a) you will not share your profile with any other person;

(b) you will use the Services only for purposes that are permitted by:

(i) the Terms; and

(ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;

(c) you have sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;

(d) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Art Traveller of any unauthorised use of your password or email address or any breach of security of which you have become aware;

(e) you must not expressly or impliedly impersonate another Member or use the profile or password of another Member at any time;

(f) you agree not to harass, impersonate, stalk, threaten another Member of the Website (where interaction with other Members is made available to you);

(g) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of providing the Services;

(h) you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of Art Traveller;

(i) you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;

(j) you agree that commercial advertisements, affiliate links and other forms of solicitation may be removed from Member profiles without notice and may result in termination of the Services. Appropriate legal action will be taken by Art Traveller for any illegal or unauthorised use of the Website; and

(k) you acknowledge and agree that any automated use of the Website or its Services is prohibited.

 

Prices and Tax

Art Traveller reserves the right to all prices displayed on the website (http://arttraveller.com.au) and are subject to change without any prior notice. The price paid will be in Australian dollars (AUD) and will be inclusive of Australian tax of 10%. Art Traveller is not responsible for any international taxes and duties. 

 

Typographical Errors

Art Traveller reserves the right to cancel or refuse any orders placed which have been incorrectly listed or priced. Inclusive of if the transaction has been charged. You will be refunded the full amount back in the event of a sale cancellation in this circumstance. 

 

Copyright

All content on the Art Traveller website is copyright of either Art Traveller or the Artist. Content must not be downloaded or used without express written permission from Art Traveller, or the Artist where the content is their own work. The Artist retains all copyright for physical artworks (which includes reproduction rights) even when the physical property is transferred to the Purchaser. If the Purchaser wishes to reproduce the Work, this must be separately negotiated with the Artist. 

 

Cancellation and Returns

We aim to give you 100% satisfaction with your purchase, however in the instance of any refunds or cancellations are only accepted within 1 hour of your order placement. All other refunds, cancellations, exchange requests and returns will be assessed case by case. We reserve the right to decline any refunds that we believe is not an eligible reason. In the unlikely event any orders are found to be faulty you will be refunded in full after we have received the item back and shipping costs to be covered by us. In the case of any other refund/exchange request the buyer will be liable for any shipping and handling charges. 

We do not accept refunds/returns for:

- Limited edition prints

- Customised work or prints

- Framed work or prints

- International deliveries

- Orders delayed due to shipping

All refunds will be refunded back in Australian Dollars (AUD), with the amount that was paid by the buyer for the work.

The buyer is responsible to report any fault found or refund request within 72 hours upon receiving the work, inclusive of providing photographs otherwise we cannot accept a return or refund. This must be reported to info@arttraveller.com.au providing clear images of the manufacturing defect, including your order ID.  and our team will assess this. We do not accept change of mind inclusive but not limited to.

 

Any original artworks would have to be shipped back to the artist, with a refund amount only paid for the artwork cost, minus the packaging and shipping costs. Art Traveller is not liable for any loss or damage to the returned goods during transit. We would advise to use a tracking system with insurance or inform us to make an arrangement with our shipping team. Your consumer rights are protected through these terms and conditions. 

Should you have any questions or concerns before placing an order we would advise you to contact us directly to best assist you as we aim to provide 100% client satisfaction and ease of mind for any purchase. 

 

Shipping

Prints

Orders placed on prints are normally dispatched within 5-7 days. In the event of any order delays after this time period you will be advised directly from the Art Traveller team. Art Traveller is not liable for any shipping delays after items have been dispatched from the printing lab. However we will do our best to track the order in the event of any delays. 

For all other custom prints or commission enquiries please contact info@arttraveller.com.au directly.

 

Originals 

All original works inclusive of any stated limited edition works will be directly dispatched from the artist/owner of the works. Under the circumstance of any additional shipping charges inclusive of but not limited to oversized works, you will be responsible for shipment and handling payment. Art Traveller will book separate shipments for your order as this will be dispatched through a shipping service operating in Australia. You will be provided with the price quotation on your invoice. 

Any Artworks shipped from or to internationally may have delays upon arrival. 

 

Shipping Offer Exemptions

Print orders placed are directly shipped from our printing lab. In the case of any prints that are unable to be rolled into a shipping tube and need to be specially flat-packed are not eligible for any free shipping offers. We will communicate with you if any additional costs for shipping is involved.

 

For all international shipping enquiries please contact info@arttraveller.com.au directly for arrangement.  

Insurance/Warranty Coverage

We currently do not offer any insurance/warranty coverage 

 

Certification and authenticity 

All original works are directly sent by the artist, therefore provided with any signed certificate of authenticity. Our limited edition prints will also come with a label signed by the artist inclusive of the limited edition number. 

 

Display of products on the website

We aim to closely match the images displayed on the website and social media platforms to their works, however works may vary slightly from their images. Although we have applied every effort to ensure the display of attributes and colours accurately, we cannot guarantee the display of the image on different devices. 

 

Discounts and Promotions 

We reserve the right to amend and suspend any discounts or promotional prices.We reserve the right to reject any order based on discounts, erroneous pricing or promotions unless otherwise agreed by Art Traveller and the buyer. Any promotional or discount codes may only be used once in the same transaction. Discounts or any promotions are not applicable after the expiry or cancellation of the price, inclusive of if your work is saved in your wish list or other platforms forms whereby the transaction has not been complete. 

 

Confidentiality

Customer details are not distributed or passed on to third parties and are strictly used in accordance with the Data Protection Act. All confidential information provided inclusive of credit card details are securely held and only transmitted in encrypted format. 

 

Jurisdiction and Governing Law

In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia.

The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

 

Warranties

Art Traveller does not provide any warranties in relation to the goods provided over and above its statutory obligation to provide goods of satisfactory quality.

 

 

Limited Liability 

Art Traveller's total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.

You expressly understand and agree that Art Traveller, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

You acknowledge and agree that Art Traveller holds no liability for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you as a result of providing Your Content to the Website.

 

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.

 

Payments

By Art Traveller offering the Services to you, you agree that: 

(i) It is the buyer's responsibility to ensure the payments are correctly processed. Art Traveller is not liable for any fraudulent usage for transactions. Art Traveller is liable to cancel any transaction under sole discretion.

(ii) All payments made in the course of your use of the Services are made using stripe (visa, mastercard, amex) and Paypal. In using the Website, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the stripe (visa, Mastercard, amex) and Paypal terms and conditions which are available on their website.

 

General 

(a) Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

(b) Subject to this clause, and to the extent permitted by law:

(i) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and

(ii) Art Traveller will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

(c) Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you "as is" and "as available" without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Art Traveller make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Art Traveller) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

(i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;

(ii) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);

(iii) costs incurred as a result of you using the Website, the Services or any of the products of Art Traveller; and

(iv) the Services or operation in respect to links which are provided for your convenience.

 

(d) You acknowledge that Art Traveller Website and the Services are only intended to facilitate the interactions between the Receiver and the Provider and does not offer any services other than the Services and Art Traveller holds no liability to you as a result of any conduct of the Members or the misuse of Your Content by any party (including other Members). 

Violations of These Terms & Conditions

Please report any violations of the Terms and Conditions, including objectionable User Submissions, Content, or behaviour, to info@arttraveller.com.au. Please state the reasons for your concern and provide a link to the Content or, if appropriate, the behaviour in question. Art Traveller will investigate the matter, and will determine at its sole directive whether or not to remove the material or take actions against the user reported.

 

Company information

Art Traveller (trading as Art Traveller Wall Art) is an e-commerce company in Australia and registered under the ABN 47615568964.